Terms & Conditions

Welcome to Carvatar!

These Terms of Use (or "Terms") govern your access and use of Carvatar. If you do not agree to these Terms, then do not access or use Carvatar.

1. The Carvatar Service

We agree to provide you with the Carvatar Service. The Service includes all of the Carvatar products, features, applications, services, technologies and software that we provide to advance Carvatar's mission: To be the second best way to enjoy cars. The Service is made up of the following aspects:

• Offering personalised opportunities to create, connect, communicate, discover and share. People are different. So, wemay offer you different types of accounts and features to help you create, share, grow your presence and communicate with people on and off Carvatar. Part of that is highlighting content, features, offers and accounts that you might be interested in, and offering ways for you to experience Carvatar, based on things that you and others do on and off Carvatar.
• Fostering a positive, inclusive and safe environment.
  We develop and use tools and offer resources to our community members that help to make their experiences positive and inclusive, including when we think that they might need help. We may also share information about misuse or harmful content with law enforcement. Learn more in the Privacy Policy.
• Ensuring access to our Service.
  To operate our global Service, we must store and transfer data across our systems around the world, including outside of your country of residence. The use of this global infrastructure is necessary and essential to provide our Service. For more information about how we transfer, store or process your information, please review our Privacy Policy.
• Connecting you with brands, products and services in ways that you care about.
  We may use data from Carvatar, as well as from third-party partners, to show you ads, offers and other sponsored content that we believe will be meaningful to you. And we try to make that content as relevant as all of your other experiences on Carvatar.
• Research and innovation.
  We use the information we have to develop, test and improve our Service and collaborate with others on research to make our Service better and contribute to the well-being of our community. This includes analysing the data we have about our users and understanding how people use our Services, for example by conducting surveys and testing and troubleshooting new features.

2. How our service is funded

As well as paying to use Carvatar, by using the Service covered by these Terms, you acknowledge that we can show you ads that businesses and organisations pay us to promote. We may use your personal data, such as information about your activity and interests, to show you ads that are more relevant to you.

We show you relevant and useful ads without telling advertisers who you are. We don't sell your personal data. We allow advertisers to tell us things such as their business goal and the kind of audience they want to see their ads. We then show their ad to people who might be interested.

We also provide advertisers with reports about the performance of their ads to help them understand how people are interacting with their content on and off Carvatar. For example, we provide general demographic and interest information to advertisers to help them better understand their audience. We don't share information that directly identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us specific permission.

You may see branded content on Carvatar posted by account holders who promote products or services based on a commercial relationship with the business partner mentioned in their content.

3. The Privacy Policy

Providing our Service requires collecting and using your information. The Privacy Policy explains how we collect, use and share information.

4. Your Commitments

In return for our commitment to provide the Service, we require you to make the below commitments to us.

4.1 Who can use Carvatar. We want our Service to be as open and inclusive as possible, but we also want it to be safe, secure and in accordance with the law. So, we need you to commit to a few restrictions in order to be part of the Carvatar community.

• You must be at least 13 years old.
• You must not be prohibited from receiving any aspect of our Service under applicable laws or engaging in payments-related Services if you are on an applicable denied party listing.
• We must not have previously disabled your account for violation of law or any of our policies.
• You must not be a convicted sex offender.

4.2 How you can't use Carvatar. Providing a safe and open Service for a broad community requires that we all do our part.

• You can't impersonate others or provide inaccurate information.
  You don't have to disclose your identity on Carvatar, but you must provide us with accurate and up-to-date information (including registration information), which may include providing personal data. Also, you may not impersonate someone or something you aren't, and you can't create an account for someone else unless you have their express permission.
• You can't do anything unlawful, misleading or fraudulent or for an illegal or unauthorised purpose.
• You can't violate (or help or encourage others to violate)  these Terms or our policies.
• You can't do anything to interfere with or impair the intended operation of the Service.
  This includes misusing any reporting, dispute or appeals channel, such as by making fraudulent or groundless reports or appeals.
• You can't attempt to create accounts or access or collect information in unauthorised ways.
  This includes creating accounts or accessing or collecting information in an automated way without our express permission, regardless of whether such automated access or collection is undertaken while logged in to an Carvatar account.
• You can't sell, licence or purchase any account or data obtained from us or our Service, regardless of whether such data was obtained while logged in to an Carvatar account.
  This includes attempts to buy, sell or transfer any aspect of your account (including your username); solicit, collect or use login credentials or badges of other users; or request or collect Carvatar usernames, passwords or misappropriate access tokens.
• You can't post someone else's private or confidential information without permission or do anything that violates someone else's rights, including intellectual property rights (e.g. copyright infringement, trademark infringement, counterfeit or pirated goods).
  You may use someone else's works under exceptions or limitations to copyright and related rights under applicable law. You represent that you own or have obtained all necessary rights to the content you post or share.
• You can't modify, translate, create derivative works of or reverse-engineer our products or their components.
• You can't use a domain name or URL in your username without our prior written consent.
• You can't do, or attempt to do, anything to circumvent, bypass or override any technological measures that control or limit access to the Service or data.

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4.3 Permissions you give to us. As part of our agreement, you also give us permissions that we need to provide the Service.

• We do not claim ownership of your content, but you grant us a licence to use it.
  Nothing is changing about your rights in your content. We do not claim ownership of your content that you post on or through the Service and you are free to share your content with anyone else, wherever you choose. However, we need certain legal permissions from you (known as a "licence") to provide the Service. When you share, post or upload content that is covered by intellectual property rights (such as photos or videos) on or in connection with our Service, you hereby grant to us a non-exclusive, royalty-free, transferable, sublicensable, worldwide licence to host, use, distribute, modify, run, copy, publicly perform or display, translate and create derivative works of your content (consistent with your privacy and application settings). This licence will end when your content is deleted from our systems. You can delete content individually or all at once by deleting your account. To learn more about how we use information, and how to control or delete your content, review the privacy policy.
• Permission to use your username, profile picture and information about your relationships and actions with accounts, ads  and sponsored content.
  You give us permission to show your username, profile picture and information about your actions or in app relationships next to or in connection with accounts, ads, offers and other sponsored content that you follow or engage with without any compensation to you. For example, we may show that you liked a sponsored post created by a brand that has paid us to display its ads on Carvatar. As with actions on other content and follows of other accounts, actions on sponsored content and follows of sponsored accounts can only be seen by people who have permission to see that content or follow. We will also respect your ad settings.
• You agree that we can download and install updates to the Service on your device.

5. Additional rights that we retain

• If you select a username or similar identifier for your account, we may change it if we believe that it is appropriate or necessary (for example, if it infringes someone's intellectual property or impersonates another user).
• If you use content covered by intellectual property rights that we have and make available in our Service (for example, images, designs, videos or sounds we provide that you add to content you create or share), we retain all rights to our content (but not yours).
• You must obtain written permission from us or under an open-source licence to modify, create derivative works of, decompile or otherwise attempt to extract source code from us.

6. Content removal and disabling or terminating your account

• We can remove or restrict any content or information that you share on the Service if we believe that it violates these Terms of Use, our policies, or we are required to do so by law. We can refuse to provide or stop providing all or part of the Service to you to protect our community or services, or if you create risk or legal exposure for us, violate these Terms of Use or our policies, if you repeatedly infringe other people's intellectual property rights, or where we are required to do so by law. We can also terminate or change the Service, remove or block content or information shared on our Service, or stop providing all or part of the Service if we determine that doing so is reasonably necessary to avoid or mitigate adverse legal or regulatory impacts on us. In some cases when we remove content, we'll let you know and explain any options that you have to request another review, unless you seriously or repeatedly violate these Terms, or if doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or products; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons. When you request to delete content or your account, the deletion process will automatically begin no more than 30 days after your request. It may take up to 90 days to delete content after the deletion process has begun. While the deletion process for such content is being undertaken, the content is no longer visible to other users, but remains subject to these Terms of Use and our privacy policy. After the content has been deleted, it may take us up to another 90 days to remove it from backups and disaster recovery systems.
• Content will not be deleted within 90 days of the account deletion or content deletion process beginning in the following situations:
  • where your content has been used by others in accordance with this licence and they have not deleted it (in which case this licence will continue to apply until that content has been deleted); or
  • where deletion within 90 days is not possible due to technical limitations of our systems, in which case, we will complete the deletion as soon as technically feasible; or
  • where deletion would restrict our ability to:
    • investigate or identify illegal activity or violations of our terms and policies (for example, to identify or investigate misuse of our products or systems);
    • protect the safety and security of our products, systems and users;
    • comply with a legal obligation, such as the preservation of evidence; or
    • comply with a request of a judicial or administrative authority, law enforcement or a government agency;
  • in which case, the content will be retained for no longer than is necessary for the purposes for which it has been retained (the exact duration will vary on a case-by-case basis).
• If you delete or we disable your account, and you stop accessing or using Carvatar, or if this contract is otherwise terminated, then these Terms shall terminate as an agreement between you and us, but this section, the section above called "Your Commitments", and the section below called "Our Agreement and What Happens if We Disagree" will still apply even after your account is terminated, disabled or deleted, or this contract is otherwise terminated.
• If you are in the UK, and either of us breaches these terms, the other may have a right to bring a claim for breach of contract. For example, if we wrongfully remove, block or restrict content on a Product, or suspend or permanently disable your access to or use of a Product, or suspend or terminate your account, and we do so in breach of these terms, you have a right to bring a claim for breach of contract. Similarly, if you wrongfully post content on, or access or use, a Product in breach of these terms, we have a right to bring a claim for breach of contract.

7. Our agreement and what happens if we disagree

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7.1 Our Agreement.

• If any aspect of this agreement is unenforceable, the rest will remain in effect.
• Any amendment or waiver to our agreement must be in writing and signed by us. If we fail to enforce any aspect of this agreement, it will not be a waiver.
• We reserve all rights not expressly granted to you.

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7.2 Who has rights under this Agreement.

• This agreement does not give rights to any third parties.
• You cannot transfer your rights or obligations under this agreement without our consent.
• Our rights and obligations can be assigned to others. For example, this could occur if our ownership changes (as in a merger, acquisition or sale of assets) or by law.

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7.3 Who is responsible if something happens.

• We will use reasonable skill and care in providing our Service to you and in keeping a safe, secure and error-free environment, but we cannot guarantee that our Service will always function without disruptions, delays or imperfections. Provided that we have acted with reasonable skill and care, we do not accept responsibility for: losses not caused by our breach of these Terms or otherwise by our acts; losses which are not reasonably foreseeable by you and us at the time of entering into these Terms; any offensive, inappropriate, obscene, unlawful or otherwise objectionable content posted by others that you may encounter on our Service; and events beyond our reasonable control.
• The above does not exclude or limit our liability for death, personal injury or fraudulent misrepresentation caused by our negligence. It also does not exclude or limit our liability for any other things where the law does not permit us to do so.

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7.4 How we will handle disputes.

If a claim or dispute arises out of or relates to your use of the Service as a consumer, both you and us agree that you may resolve your individual claim or dispute against us, and we may resolve our claim or dispute against you, in any competent court in the country of your main residence that has jurisdiction over your claim or dispute, and the laws of that country will apply without regard to conflict of law provisions.

7.5 Unsolicited material.

We always appreciate feedback or other suggestions, but may use them without any restrictions or obligation to compensate you for them, and are under no obligation to keep them confidential.

8. Updating these Terms

We may change our Service and Policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) at least 30 days before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not agree to any updated Terms, or wish to terminate your agreement to this contract, you can do so by deleting your account and no longer accessing or using any part of the Carvatar Service.

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Effective date 31 October 2025